Privacy Policy

Last updated: 19-9-2025

This Privacy Policy describes how Claire & Marie ("we", "us", "our") collects, uses, and discloses your personal information when you use our services, visit our website https://clairesboutique-montréal.com, or otherwise interact with us (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised "Last updated" date.

2. Personal Information We Collect

a. Information You Provide Directly:

  • Name

  • Contact details (email, phone, address)

  • Order and payment information

  • Account login details

  • Customer service interactions

b. Automatically Collected Information:

  • IP address

  • Device and browser type

  • Interaction with our website (via cookies or analytics tools)

c. Information from Third Parties:

  • Payment processors

  • Advertising partners

  • E-commerce platforms like Shopify (if applicable)

3. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Provide customer service

  • Improve our website and services

  • Send marketing or transactional emails

  • Prevent fraud or misuse of our platform

  • Comply with legal obligations

4. Cookies

We use cookies to enhance your browsing experience and collect analytics data. You may disable cookies in your browser settings, but some features may not work properly.

5. Sharing Your Information

We may share your data with:

  • Service providers (e.g., payment processors, shipping partners)

  • Marketing partners

  • Our affiliates

  • Authorities, if legally required

  • In case of a business transfer or merger

6. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccurate information

  • Delete your data

  • Withdraw consent

  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

7. Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect their personal data. Contact us if you believe a child has provided us with information.

8. Data Retention and Security

We keep your data as long as necessary for legal or operational purposes. While we take steps to protect your information, no method is 100% secure.

9. International Transfers

Your information may be stored and processed outside your country. If applicable, we use legal safeguards like Standard Contractual Clauses for data transfer.

10. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy policies or practices.

11. Contact

For questions about this policy or your personal data, contact us at:
Email: info@clairesboutique-montréal.com